What Color Is Your Business?
A Look at Color Psychology in Marketing.
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Try this quick quiz. Fill in the blanks. You're sure
to win.
1. The golden arches welcome you to _______________.
2. The purple pill is _______________.
3. The green lawn tractor is a _______________.
4.
The gift in the robin's egg blue box is from _______________.
5. The soothing, pink antacid is _____________.
6. The beer in the green bottle is ___________.
Here
are the answers upside down as they were
in your elementary school Weekly Reader.
Color differentiates products, stores and organizations
from their competitors. Here's why:
Color defines the brand [BP].
Color sets the tone [IBM].
Color differentiates your service [UPS].
Color makes your product relevant to its primary
customers [Fisher Price].
Color keeps your product top of mind [Home Depot].
Let's explore these issues one-by-one.
BP: Energy and Osiris
BP chose green and yellow for its corporate colors.
Their choice differentiates British Petroleum from its competition. Most U.S.
oil companies incorporate red (the color of heat, energy and vitality) into their
palette. Usually they include it with white and blue (to create a composite that
appeals to the American spirit). Of the other major players, only Shell, another
European company, emphasizes yellow in its branding, though using red for its
logotype.
In addition to creating a unique identity, BP's green
and yellow are well chosen for their perceived messages. Green is the color of
life and nature — an important image component in an industry frequently
criticized for environmental damage. The word "green" is itself synonymous
with environmental friendliness.
At the center of the color spectrum, many regard green
as the color of balance. At the risk of carrying this analysis too far, classical
philosophers consider green to be the bridge between life and death. The lush
green of thriving vegetation balances the pallid green of death. The ancient Egyptians
painted the images of Osiris, their deity of both vegetation and the dead, green.
Green is an interesting choice for a company that converts a substance derived
from the carcasses of dinosaurs into energy.
As children, we understood that yellow is the color
of the sun. Many cultures acknowledge this connotation. Whether you perceive the
BP logo to be a sunburst or the bloom of a flower, it works. For you — and
for British Petroleum.
Big Blue: When the Message Is the Color
IBM is blue — "Big Blue" to investment
bankers and information technology people. There are many blue companies: AT&T,
Ford, Microsoft, and American Express, among others. Even Michael Dell chose blue
to stand for his computer company, one that is now head-to-head with IBM.
What does blue stand for? Physiologically, blue is a
restful, calming hue. Relaxing. Stress reducing. It's cool and dependable. Isn't
that what you look for when you buy a computer? Symbolically it is associated
with the sky and with the sea, both of which are comforting and peaceful, yet
powerful.
Brown: When You Already Own The Color
What can brown do for you? Plenty, if you're United
Parcel Service. UPS must differentiate itself from the United States Postal Service,
Federal Express and a host of smaller competitors. UPS drivers are recognized
by their brown uniforms and their brown trucks. This color choice made a lot of
sense in the 1920's when the company was founded. It was a time when conservative
colors connoted dignity. FedEx's orange and purple would have been scandalous
by the standards of the day. Besides, brown was a practical choice for a package
delivery business. The uniforms don't show dirt and the trucks are easy to clean,
which is important if you have to keep thousands of them fresh. Most important,
this conservative color choice told the capital markets of the day that UPS was
a sound investment, run by prudent businessmen.
By today's standards, brown is a tad dowdy. At best,
it's boring. Brown is an earth tone. What company wants to be associated with
dirt? But, in a stroke of marketing genius, UPS leaped over this impediment. Why?
UPS owns brown.
The moral: If your grandfather picked an unusual color
for the family business, stay with it. Emphasize it. Make it your point of differentiation.
Primaries: The Fisher-Price Colors
Fisher-Price and Lego have figured it out. These companies
understand children. Every year, they spend a king's ransom on research.
Red. Yellow. Blue. Colors have different meanings for
adults and children. The purity of color reflects the purity of its symbolic meaning.
Primary colors - the big seven (red, orange, yellow, green, blue, indigo, violet),
appeal to primary emotions.
Young children respond to primary emotions. They unconsciously
reject mixed or impure colors because these shades mean nothing to them. While
an adult might find a delicate blend of pink-violet interesting, a child finds
pure red exciting. If your products must influence children, stay with the primaries.
For adults, it's always safe to use a broader palette.
Orange:
A Color To Build On
The Home Depot has pre-empted orange as its corporate
color. It's a good choice. At the gut level, orange connotes happiness and warmth.
A recent article in one of the company's advertising brochures spoke about choosing
colors for home decorating. It referred to this color as "joyful orange"
Symbolically, orange is associated with fire and flames.
Perhaps, that's not the best association for a store that sells home improvement
products, but it differentiates The Home Depot from Lowe's and virtually every
other competitor.
The Home Depot uses its distinctive color to create
an intimate relationship between the store and its customers. We have both The
Home Depot and Lowe's in our neighborhood.
The Home Depot was first in the market. They've taken
the beachhead.
I own a Scott's lawn tractor — a Home Depot
private brand, built by John Deere. As we saw in the quiz, Deere paints their
tractors green. Scott's has marketed a distinguished brand of lawn care products
for 50 years using green and orange as its branding colors.
My tractor is orange (with touches of green). The Home
Depot did a masterful job of blending the intrinsic quality of Scott's and Deere,
two respected brands, then associating it with their corporate color. This is
brilliant.
I store my wallpaper tools in an orange "Homer
Bucket" (named for Homer DePoe, the company talisman). It's a 5-gallon paint
pail molded in orange plastic — not the usual white. Once again, Home Depot
put its branding into place in my home.
I mark the edges of my driveway with reflective fiberglass
markers during the winter months when snow removal is necessary. Most hardware
stores sell markers made of yellow fiberglass. The markers I bought at Home Depot
are high-visibility orange.
The Home Depot was the first big box, home improvement
store to enter my market. Lowe's is the latecomer. Lowe's could come in cheaper
with some products. They might advertise more. However, what brand association
do you think I will have as I walk through my workshop and garage?
What Color Is Your Business?
Does your business have a color? Is it warm? Cold?
Progressive? Dynamic? Involved?
Color associations create a distinctive identity for products and services. They
differentiate brands from competitors. Strengthen them. Color associations can
empower your organization to become a market leader.
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